Privacy Policy

This Privacy Policy ("Policy") is issued by hs888 ("hs888", "we", "us", "our") and applies to all personal data collected through the hs888 website located at https://hs888.cam and any associated services, mobile interfaces, support channels and communications (collectively, the "Platform").

hs888 is committed to handling your personal data responsibly, transparently and in accordance with applicable data-protection principles. This Policy explains what personal data we collect from registered players and platform visitors, the purposes for which it is processed, the legal basis for that processing, how long we retain it, who we may share it with, and what rights you have in relation to your own data.

By accessing the hs888 Platform, creating an account or using any services offered, you acknowledge that you have read and understood this Policy. If you do not agree with the terms of this Policy, you should not use the Platform.

This Policy should be read alongside the hs888 Terms and Conditions and Responsible Gambling Policy, which together form the full set of governing documents for player accounts on the Platform.

For the purposes of this Policy, the following terms have the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable individual — i.e., any data that can directly or indirectly identify a natural person.
• "Data Subject" means the individual to whom personal data relates — in the context of this Policy, this means you, the registered player or platform visitor.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, alteration, retrieval, transmission or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, hs888 acts as the data controller for player data collected through the Platform.
• "Third Party" means any individual or entity other than you, hs888 or hs888's authorised service providers.
• "KYC" means Know Your Customer — the identity-verification process applied to player accounts to confirm identity, age and source of funds where required.
• "Cookies" means small data files placed on your device by the Platform to support session management, analytics and personalisation functions.

hs888 collects the following categories of personal data from players and platform visitors:

hs888 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC, making deposits or withdrawals, updating account profile settings, or contacting customer support.
• Automated collection: Technical data collected automatically when you access the Platform, including device information, IP address, browser type and session activity. This data is collected via server logs, cookies and similar technologies.
• Third-party sources: Identity and fraud-verification data may be obtained from third-party KYC and AML service providers as part of account verification processes. hs888 may also receive data from payment processors in relation to deposit and withdrawal transactions.
• Referral data: If you were referred to hs888 by an existing player, limited referral information (such as the referring player's account reference) may be recorded in connection with any applicable referral reward programme.

hs888 processes personal data only for specific, documented purposes. The table below sets out the principal processing activities and the corresponding purposes:

hs888 relies on the following legal bases to process your personal data:

• Contract performance: Processing necessary to create and operate your hs888 account, process transactions and deliver platform services under our Terms and Conditions.
• Legal obligation: Processing required to comply with applicable KYC, AML, data-retention and regulatory obligations in the operator's licensing jurisdiction.
• Legitimate interests: Processing conducted in pursuit of hs888's legitimate business interests — including fraud prevention, platform security, analytics and service improvement — where those interests are not overridden by your fundamental rights.
• Consent: Where processing is based on your consent — for example, marketing communications or non-essential cookies — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

hs888 does not sell your personal data to third-party marketers. We may share personal data with the following categories of recipients, strictly on a need-to-know basis:

• KYC and identity-verification providers: Third-party services engaged to verify player identity and age, assess fraud risk and support AML compliance processes.
• Payment processors: Entities involved in processing deposits and withdrawal transactions. References to Pakistani payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided as familiar contextual references only. None of these providers are affiliated with or endorse hs888. Actual payment processing arrangements are subject to the operator's current technical infrastructure.
• Technology and infrastructure providers: Cloud hosting, platform software, CDN services and security vendors that support the operation of the hs888 platform under appropriate data-processing agreements.
• Customer support platforms: Third-party tools used to manage live-chat and email support interactions.
• Regulatory and law enforcement authorities: Where hs888 is required by applicable law, court order or regulatory instruction to disclose personal data, we will do so to the extent legally required.
• Fraud prevention and AML networks: Where legally permitted, data may be shared with fraud-prevention and AML bodies to detect and prevent financial crime.

hs888 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory and licensing obligations. The following general retention principles apply:

• Active accounts: Personal data associated with an active player account is retained for the duration of the account's active status.
• Closed accounts: Following account closure — whether voluntary or initiated by hs888 — personal data is retained for a period required under applicable KYC, AML and licensing obligations. This period is typically a minimum of five (5) years following account closure, though the specific period may be determined by the operator's licensing jurisdiction requirements.
• Transaction records: Financial transaction data, including PKR deposit and withdrawal records, is retained for the period required by applicable financial-records regulations.
• Support communications: Customer support interaction records are retained for a reasonable period to support dispute resolution and quality assurance.
• Marketing consent records: Records of marketing opt-in or opt-out consent are retained to demonstrate compliance with consent obligations.

Where data is no longer required for any of the above purposes, hs888 will take reasonable steps to securely delete, anonymise or pseudonymise it.

hs888 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

• HTTPS / TLS encryption for all data transmitted between your browser and the hs888 platform.
• Encrypted storage of sensitive account and financial data at rest.
• Role-based access controls limiting internal data access to authorised personnel with a legitimate operational need.
• Monitoring systems designed to detect and respond to unusual access patterns or potential security incidents.
• Regular review of security controls to assess and address emerging risks.

While hs888 takes data security seriously, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account login credentials. If you believe your account has been compromised, you should contact hs888 support immediately via live chat or at [email protected] (plain text — not a clickable link).

hs888 uses cookies and similar tracking technologies to support platform functionality, maintain session state, and collect analytics data to improve the user experience. The following categories of cookies may be used:

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair platform functionality. Withdrawing consent for optional cookies will not affect the validity of processing carried out while consent was active.

Subject to applicable data-protection law and the operator's licensing obligations, you may have the following rights in relation to your personal data. The availability of these rights may depend on the data-protection framework applicable in the operator's jurisdiction:

hs888 is an English-language platform designed with Pakistani players in mind. All account balances and transactions are displayed in Pakistani Rupees (PKR). However, hs888 is not a Pakistani-incorporated entity and is not regulated by any Pakistani authority — including the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial regulatory body.

The personal data of Pakistani players is processed by hs888 in accordance with the data-protection standards applicable in the operator's licensing jurisdiction. hs888 does not operate under the jurisdiction of Pakistan's Prevention of Electronic Crimes Act (PECA) or any other Pakistani data-regulation framework as a regulated entity. Pakistani players engage with the platform subject to the operator's terms and applicable international data-protection standards.

References to local Pakistani payment services — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are made for contextual familiarity only. These entities are not affiliated with hs888, do not process data on behalf of hs888 and have not endorsed or approved this platform.

hs888 does not knowingly collect personal data from individuals under the age of 18, or under the higher minimum age required by the operator's licensing jurisdiction. The Platform is intended exclusively for adults of legal gambling age.

Age verification is conducted as part of the KYC process. Where hs888 becomes aware that an account has been registered by or on behalf of a minor, the account will be closed immediately and any balance will be forfeited in accordance with the operator's minor-access policy. Personal data collected in connection with a minor's account will be deleted upon identification, subject to any legal obligation to retain records of the incident.

If you become aware of a minor accessing the hs888 platform, please report this immediately to hs888 support via live chat or at the support email address below.

hs888 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform functionality or data-processing practices. The "Last Updated" date at the top of this page will be revised accordingly.

Where material changes are made to this Policy, hs888 will take reasonable steps to notify registered players — which may include displaying a notice on the Platform or sending an email notification to the address associated with your account. Continued use of the Platform following notification of a material change constitutes your acceptance of the revised Policy.

The most current version of this Policy is always accessible at https://hs888.cam/privacy-policy. We recommend reviewing this page periodically to stay informed about how hs888 handles your personal data.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact hs888 using the details below. All data-rights requests and privacy-related enquiries will be treated with priority.

For responsible gambling concerns, including self-exclusion requests, please also refer to the Responsible Gambling section of the hs888 platform.